Hacked client roblox2/6/2024 Roblox does not guarantee that an individual’s account will be restored to its previous state, or that Roblox will be able to recover lost virtual items or virtual currency. Unless required by law, Roblox is under no obligation to assist users whose accounts have been compromised. If you lost items or currency on your account If your account did not have an email address or a credit card/PayPal purchase, we can still work with you to try to verify ownership and return the account.Even if your account is compromised and the email is changed, we can still see the original owner or billing email on the account. Contact us from the first email address added to the account, or from the billing email address that was used for the very first payment made on the account. We need to make sure we're talking to the original account owner.If resetting doesn't work and you need help getting back into your account, contact Customer Support. For more information, see our 2-Step Verification Help Page with all the details of this great security feature. This feature can be found by going to Settings > Security. Check out these steps on how to reset your password.Įnable 2-Step Verification as an added security measure for your account. Only use extensions from safe and verified websites.Ĭhange your account's password to something that is secure and isn't easy to guess. Restart your computer and run the scan one more time to be safe.Īny browser extensions installed should be removed. Run a full virus scan on your computer to remove harmful files and programs. If you've accidentally downloaded something from a bad site, this could allow your account to be compromised again. You will need to get rid of any malware before recovering your account. Remove Off-site Downloads or Browser Extensions.Let's look at some steps to take for getting your account back on track. Don't worry - we're here to help! Follow the steps below, then be sure to read how to protect yourself in the future. In most cases, there will be a password reset link that you can use to reset your Roblox password.Losing an account can be scary. In the response email, Roblox will give you instructions on how you can get back your account. Make sure to check your email after 24 hours for a response from Roblox. Roblox will typically respond to you in 24 hours via the email address that you’ve provided. Once you’ve completed the form, click on “Submit” to submit it.Īfter you’ve submitted the form, you need to wait for Roblox to respond to you. I can’t log in because the hacker changed my login information. ![]() Here’s an example of a description, “Hi Roblox, my account has recently been hacked. Lastly, you need to describe that your Roblox account is hacked in the “Description of issue” field. Thirdly, you need to select “Account Hacked” as the sub-category. Since your Roblox account is hacked, select the “Account Hacked or Can’t Log in” option. Secondly, select the help category in the “Type of help category” dropdown box. This includes your device, the type of help category, and the description of the issue.įirstly, select your device in the “What device are you having the problem on?” dropdown box.įor example, if you’re playing Roblox on a PC, select the “PC” option. After you’ve provided your contact information, you need to provide the details of the issue.
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